A Ticket to Ride!

After a manic few weeks launching new websites for customers we were able to put the finishing touches together for the new Content Management System (CMS) and website for the well respected Richardson Travel Ltd, Midhurst, West Sussex.

Picture of a Richardson Travel Coach from their new websiteRichardson Travel run a fleet of high quality private hire coaches out of their depot in Midhurst, West Sussex. The business was started in 1976 and has had a web presence for a few years now. The time had come however, for the website to be enhanced due to the increased online competition from other rival coach hire companies.

After spending some time with Richardson Travel, so we could understand their business and budgetary needs, it was decided to go for a CMS driven website.

Now because of the nature of the business and the requirement to list coach excursions on the website we needed to build a bespoke CMS which met the business strategy.

This turned out to be a very cost effective solution. Although there are many CMS systems available today, there aren’t really any that offered the functionality required by Richardson Travel. It wasn’t just about the ability to enter information and publish it on the web, it was also about the skill set of the staff. This is something that is regularly overlooked by some web design companies.

It’s all very well developing a fully whizz-bang CMS with loads of functionality, if in reality the business is not in a position to make use of it. We’ve found that there are times when it makes good business sense to develop a solution that fits and gives the right level of functionality and more importantly the correct level of usability.